Reviews
My Hearing Aid Testimonials and Reviews
What my Customers Say
Committed to Care, Committed to You, Expert Hearing Care Since 1997
Having used NHS hearing aids for many years and being plagued by uncomfortable ear moulds, excess ear wax and the nine-month wait to see an audiologist I decided to investigate the private sector. This led to an appointment with a company called Hidden Hearing which fitted me with a pair of ‘state of the art’ hearing aids which were outstanding - apart from the price tag of £5,500 - way outside my limited income. An online search led me to the Hearing Aid Advice Centre which was advertising the same aids at half the price. That’s how I came to meet Colin Forrest of the Hearing Aid Advice Centre who loaned me three different hearing aids over two weeks so that I could decide, with his expert advice and guidance, which ones best suited me. I’m now the owner of two top-rated hearing aids which cost less than half those offered by Hidden Hearing - who wanted their money after only wearing them for about five minutes. Thanks to Colin l am now able to converse with family and friends, even with loud background noise, listen to television and receive phone calls via an app on my phone that channels the sound to my hearing aids.
Alastair Delaney
Colin provides the highest quality service at the most reasonable rates. He is also extremely efficient and provides a speedy response. My elderly father in law lost his hearing aids and Colin went over and above to ensure this was resolved speedily. Colin is honest and reliable and cares for his customers. He made an old man and his family very happy with his caring and professional approach.
Mrs H Day
I was formerly with Amplifon who were taken over by Hidden Hearing. I decided to upgrade my hearing aid and found Colin's prices far more competitive. The standard of service and in particular the after sales support has been exceptional as has been the case with Resound also.
Mr F Lazzeri
After having a hearing test with Hidden Hearing I was advised that I required hearing aids. They offered one brand at incredibly high prices, on questioning the cost of the hearing aids they stated that no one offered their level of service?
I went online and found the hearing advice centre, phoned them and spoke with Colin who was so easy to talk to and advised me what was available and the price bands of varying types of hearing aids including the ones offered by hidden hearing at a fraction of their costs. Colin also offered the full level of service and guarantee.
I made an appointment with Colin and went to him for a hearing assessment which confirmed that I did need hearing aids. He then set me up with a pair of Resound Omnia 9 aids.
Then completely surprised me with his trust in sending me off home with them on trial at no cost for two weeks.
As promised he called me two weeks later and we arranged a follow up meeting where I returned his demonstration aids, and purchased my own set of hearing aids. Again Colin went through the procedure of setting them up to suit my needs.
I can sincerely say that I found Colin so honest and genuine. His service is second to none in my book, and would have no hesitation in recommending him to anyone.
John Todd
I recently had the pleasure of visiting the Hearing Advice Centre in Livingston, and I can’t recommend Colin enough! From the moment I walked through the door, I felt completely at ease thanks to his warm, friendly, and highly professional approach. Colin took the time to explain everything clearly, and he made sure I understood all of my options without any pressure, which really put my mind at rest.
The free trial period he offers was an absolute game-changer. It gave me the chance to try the hearing aids for myself and make sure they were the right fit before committing, which made the whole experience stress-free and reassuring.
Colin’s pricing is by far the best I’ve come across in Scotland—no need to travel down south to find competitive rates. He offers incredible value while still providing top-quality products and expert care. I genuinely couldn’t believe how affordable the options were compared to other providers I looked into.
My only regret is not finding Colin much sooner! He’s exactly the kind of professional you want when it comes to hearing care, and I truly wish I’d known about him earlier. If you’re in need of hearing advice or solutions, I can’t recommend Colin at the Hearing Advice Centre enough. Top-notch service, unbeatable prices, and a genuinely caring attitude. 5 stars all the way!
Mr J Smith
I write to express my thanks for the help that you gave me while knowing for certain that there was no possibility of a sale in it for you. Even though you knew you would never sell me a hearing aid, you spent time with me to help me understand what might be best. Your referral to the centre in Keighley has turned out well and the Oticon More devices are excellent. It is quite unique to experience simple kindness in these times. I am both impressed and grateful.
Mr J Smailes
Hi Colin Just wanted to thank you for the kindness , consideration and compassion you showed to my mum. Mum is delighted with her hearing aid and I would highly recommend your service. These days it is refreshing to find someone who goes the extra mile and doesn't take advantage of their clients. Once again many thanks.
Ms F MacGregor
I called to my local Boots to have my hearing aids repaired however, they were more interested in selling me new ones and wanted to charge a small fortune for the repair. I looked further afield and came across Colin. He was so helpful and arranged everything with the manufacturer to have them restored as new. This was done for a fraction of the price Boots wanted. I would not hesitate to recommend him and give him 10/10.
Mr W Dickson
As a hearing aid user for over 25 years i am now on my fifth set and i cannot thank you enough, these are easily the best I've ever had. The skill and expertise demonstrated by Colin places him head and shoulders above everyone else I have bought hearing aids from.
Mr G Scott
I totally agree with all the positive comments and won't reiterate. Must comment on my new acessories though.
The Silver Anniversary gift of the TV Connector has transformed my enjoyment of TV dramas and films. The device provides a wonderful balanced sound and is vastly superior to my previous TV Link which was good but amplified distracting background sounds/music as well as speech I wanted to hear; this got very wearing after a while.
Really love the natural sound produced by the new device, so easy on the ear.
I'm also using the Micro Mic accessory mainly to save my husband having to speak louder than he'd like in restaurants/theatres and it's working well.
Also, I've found it really helps when I'm in the back of a car and trying to join the conversation with the front passengers. By placing the mic between the front seats I can hear what's being said very well.
Quite a versatile little device, will continue to experiment with it. Congrats Colin on your anniversary! I'm very glad you do what you do!
Mrs SM Farquhar
What an excellent service from enquiry questions, hearing test, options for me to purchase.
Colin has been great throughout, i'm glad I done a search for services on google after visiting my local shop which had quoted me more than double the price that Colin supplied my hearing aids for ( with a 5 year warranty)
Would highly recommend
John Bell
My existing hearing aid supplier said my Marvel hearing aid were insufficient after only 3 years and recommended I spend another £3800 on new ones. I looked on line and Colin was £600 cheaper. However, after a chat with Colin I discovered that they had not changed the filters on my aids and there was nothing wrong with them.
He could have easily persuaded me to buy new ones but was very helpful with his advice. Its refreshing to find an honest, knowledgeable professional. Thanks Colin.
Michael Veitch
Colin Forrest provides a fantastic independent service. We met him first when getting a hearing aid for my 90+ year old mother. He treated her with the utmost care and provided a suitable hearing aid for her. Some months later, he quickly sourced a replacement when it was lost by the hospital then again some months later when the replacement was lost in her care home! All done with no fuss and with total efficiency. Recently, my wife and I had hearing tests, which he conducted with care. He explained the results to us clearly and said that no hearing aids were required. There was absolutely no pressure to buy unnecessary hearing aids.
I would wholeheartedly recommend the Hearing Aid Advice Centre.
Mr Les Moore
Like many people I waited too long before addressing my hearing difficulties. When I did finally do something about it the Hearing Aid Advice Centre provided me with a life changing service. Very accurate testing and problem identification resulted in me being offered advice and solution options tailored to my needs. A trial of two makes of hearing aids resulted in me deciding on a perfect answer to my hearing problems. This along with a willingness to continue to provide advice and service into the future came at a very reasonable and extremely competitive price. I would recommend the Hearing Aid Advice Centre to anyone who needs good courteous professional advice and service at reasonable cost.
Mr Ivor Jones
Colin helped me with broken hearing aids which he sent to the manufacturer for a total refurb. Nothing was too much trouble for this gentleman. After the refurb he did a comprehensive hearing check and adjusted aids to suit. I found him pleasant and professional and would have absolutely no hesitation in recommending his services to anyone with hearing difficulties. He went that extra mile for me, THANK YOU COLIN.
Mr J Mckenzie
Colin Forrest, at The Hearing Aid and Advice Centre, is nothing short of exceptional. His pleasant demeanour and vast knowledge immediately make you feel comfortable and valued. Colin's patience is remarkable, as he takes the time to listen to your concerns, no matter how small, and offers clear, accessible explanations.
But what truly sets Colin apart is the trust he quickly earns. His authenticity and genuine interest in finding the perfect hearing solutions are evident, making you feel confident in his recommendations. Colin's dedication knows no bounds; he goes above and beyond to ensure your hearing needs are met.
In summary, Colin Forrest is a standout in the hearing aid and advice industry. If you're seeking personal and concise care for your hearing, you need not look any further. With Colin, you'll experience excellence and satisfaction, guaranteed.
Mr. William Cranston
My background has been & continues to be professional sound recording & mixing - although I have been suffering from moderate hearing loss & tinitus for many years. My first set of hearing aides were Linx 3d 9s (from Amplifon) which I wore for around seven years. Colin Forrest has provided to me the latest Resound Nexia rechargeable HAs. I’m a few weeks into their use and am delighted with the level of detail and control. Colin’s service has been excellent and exacting - and at a much more reasonable price than can be bought from the usual suspects on the High Street. I highly recommend Colin Forrest & his service.
Wissock (Record Producer)
Can’t praise Colin enough for the fantastic service he provides. I had a problem with my hearing aids which were four years old. I thought I would have to replace them but Colin explained that they were still under warranty. He offered to send them back to Resound on my behalf. Have to praise the customer service at Resound who found my hearing aids were not operating correctly. As a result they replaced them with a brand new pair free of charge So having just spent some time with Colin having my hearing checked and the new hearing aids configured I am over the moon. I support local businesses where I can and so refreshing to find that you get a personal service and good value for money.
FK
After a lot of years with one of the national hearing aid companies, I discovered I was being ripped off with obsolete aids. Fortunately, I came across Colin and his hearing aid company more than 10 years ago and I cannot recommend him highly enough for reliability, honesty and attention to detail.
Mr A Lucas
Colin was very professional, in getting me the correct hearing aids, any issues you can contact him, no problem, also his prices are excellent compared to the high street, would definitely recommend thank you Colin.
Mrs M Wilson
What can i say. I write to express my thanks for the help that you gave me with you knowing for certain that there was no possibility of financial gain in it for you. It is quite unique to experience this in these times. I was touched and grateful.
Mr E Shevlin
In Church I can now hear every word. I can also hear what people are saying in the front of a car when sitting in the back now!
Mrs E Ponton
I would thoroughly recommend The Hearing Aid Centre. It is first class service they provide, with no complaints what so ever from me.
Mr E Gibson
Start to finish Colin was brilliant. Nothing was too much trouble and the quality of service made the whole process very straightforward. I would recommend the Hearing Advice Centre to anyone looking for hearing aids. High quality product and service at exceptional prices.
Mr Scott Forrest
Many thanks Colin. Very pleased with the resound hearing aids and with your excellent and careful service. Very happy customer.
James Gibbs
Very friendly professional service and advice. I had a really nice and relaxed visit and also follow-up calls to make sure that I had no issues.
Also very competitive pricing, I wouldn't hesitate to recommend.
Robin Runciman
Have used the hearing aid advice centre for more than 10 years always excellent service and hearing aids provided at best price available.
After service is always prompt and of a very high standard. Colin has excellent knowledge and experience and I have no hesitation in highly recommending him.
Judith Mills
My new hearing aids are excellent, I still cannot believe that I can work in the garden and listen to my collection of over 600 songs on my i-Pad, which is in my house. Outstanding.
Mr A Cairns
I have had resound hearing aids for 4 years. On 2 occasions Colin has arranged for them to be sent back to resound for a service. I am dependent on the hearing aids for my job as a nurse and I would have happily paid for new hearing aids. Colin sensibly explained that they were still under guarantee and he organised the service, hearing test and re calibration in a timely manner. For that I am very grateful. Colin is trustworthy and knowledgeable and I wouldn’t go to anyone else for my hearing aids.
Jane Law
The level of service that Colin provides can't be bought on the High Street. The care, attention and patience he showed me was really wonderful.
Mrs J Speight
The difference my hearing aids have made to my life has changed it completely. I wish I'd got them years ago!
Mrs E Farmer
I have been a customer of The Hearing Aid Advice Centre for many years, and there is a reason for this. I trust Colin to provide me with a personalised service, at a competitive price with absolutely no pressure to buy. He has let me try out hearing aids before I buy to ensure I’m going to be thoroughly satisfied with my purchase. He has a genuine desire to ensure you have the absolute best hearing experience possible. I wouldn’t ever go anywhere else.
Ms Petula Beedie
Update on my first review. My hearing aids served me very well for 3 year then one of them developed a fault. Colin was extremely helpful and knowledgeable with regard to getting them serviced and repaired by the manufacturer. He managed the process very efficiently and thoroughly checked and adjusted the set-up as necessary. Another very satisfying and friendly experience with this very professional and knowledgeable gentleman. Thank you Colin.
Mr Ivor Jones
My new hearing aids worked beautifully on our holiday cruise, the noisy dining rooms were absolutely no problem at all. They are so comfortable I can forget I'm wearing them. Thanks again for all your attention.
Mrs K Connor
I need to say how excellent Colin is ! The amount of time and detail that he gave was impressive and made a well known high street retailer who I also contacted look like amateurs. His service and manner commend him.
Mr C Brown
I write to thank you. The difference my new hearing aids have made is fantastic, I no longer have to sit in a group and nudge the person next to me to repeat what has been said.
Mrs J Milne
Getting my hearing aids is the best thing that's ever happened to me! I no longer need to sit alone, I can now join in with the conversation.
Mrs E Cherrie
I'm more than satisfied with both my hearing aids and the service I've received. I would thoroughly recommend The Hearing Aid Centre.
Mrs C Barber
The quality of sound i hear is excellent when compared to my NHS ones.
Mr K Ord
I'm very pleased with my new hearings aids. The service received has been very attentive and most sympathetic to my difficulties.
Mrs F Lyall
I can't believe the difference my new hearing aids have made! Not only can I hear so much better but my tinnitus has completely vanished – My self-confidence has also had a massive boost. Thank you for the amazing service.
Mrs K McDonald
I am very pleased to recommend your service which has given me hearing aids which now allow me to work in a whole range of environments by hearing all that is said. They have transformed my personal and business life.
Mr S McLean
I struggled with my hearing aids for over 3 years constantly visiting my supplier to get them adjusted all to no avail. I then contacted another supplier for new ones and realised after 7 visits from them in 2 months that they could do no better. I was in despair. I contacted you on a recommendation and after only 2 visits I can now hear perfectly – I can't thank you enough, you achieved the impossible.
Mr J Melvin
The NHS only gave me one aid and I was really struggling to hear in company. Colin explained I needed two as i had a problem in both ears. The second hearing aid has made a massive difference. A very caring and very good service.
Mrs E Forster
Very impressed with Colin. I couldn't have wished for better help, attention and explanation of procedures. The hearing aids he recommended have made a huge difference to my life.
Mr Burton
I contacted Colin on behalf of my Dad, who is severely/profoundly deaf. Colin has been very helpful indeed. I was impressed as he took time to understand my father's specific situation, and gave excellent advice. He was not pushing a sale. Thank you.
Mrs I Gow
My two new hearing aids are excellent and the service has been just as good. I'm completely satisfied.
Mr R Aitken
Colin is a really friendly, and helpful chap. he spent a lot of time talking me through his thoughts on my hearing issue and was completely honest and upfront about everything.
I would 100% recommend him to anyone, and his prices just can't be beaten!
James Charkow
Contact me for expert hearing aid advice and unbeatable prices in Scotland.
Call me today on 01506 420519
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